Posts Tagged ‘warranty’

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Thursday, June 11th, 2009

Lemon Law Future for Chrysler- Will Chrysler Honor its Lemon Law and Warranty Claims?

Good news for Chrysler consumers. U.S. customers of the new Chrysler to emerge from bankruptcy will be covered by lemon law rights accordings to the agreement reached by Chrysler and Fiat. Warranty promises will be honored as originally intended.

Under most states lemon laws, a manufacturer is suppose to either buyback or replace a lemon vehicle where the consumer has given the manufacturer a reasonable opportunity to repair a major problem.

Prior to the agreement reached between Chrysler and Fiat it was unclear how consumers who had initiated claims under the lemon law would be affected by the bankruptcy. Some consumers who had requested refunds on their lemons had been issued checks that bounced because of the bankruptcy filing. After many protests by consumer groups and attorneys on behalf of consumers, Chrysler said it immediately requested and received approval from the court to honor warranties in the bankruptcy case. The court decided that all warranty and lemon law obligations will be assumed by the new company after the close of the transaction between Chrysler and Fiat.

Chrysler consumers can now rest easy knowing their warranty is safe and they will still have rights to seek a refund or replacement under the lemon law if they find they have purchased a lemon, whether it was prior to the bankruptcy, during or after.

Tuesday, June 2nd, 2009

Manufacturer’s Warranties, Extended Warranties, and Service Contracts; Should I Buy a Service Contract?

There is a big difference between warranties and service contracts. A warranty promises to perform needed repairs on the vehicle and that it be free of defects. A service contract offers no promise of quality.

After a reasonable number of failed attempts to repair a vehicle under warranty, you should have the right to a refund or replacement (lemon law). However you could theoretically have over one hundred failed attempts to repair the same major defect under a service contract, yet still have no right to a refund or replacement.

The price of a service contract is typically based on several factors: the make and model of the vehicle; whether the vehicle is new or used; and the desired overage and length of the service contract. The cost can range from several hundred dollars to over a thousand dollars or even more.

Some people will gladly pay for extra coverage for their vehicle, just for the comfort of knowing that defects will be taken car of no matter what happens, after the manufacturer’s warranty expires. For people who keep a close eye on their budgets, service contracts make sense if they plan to put a lot of miles on their vheicles in a short period of time. In such cases the original warranty will expire much sooner, so a service contract could be worth it’s weight in gold. Otherwise, the manufacturer’s basic warranties are usually adequate.